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App Randomly Triggers Exceptions Between Page Loads #1194

Closed
#1259
Closed
App Randomly Triggers Exceptions Between Page Loads#1194
#1259
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bugSomething isn't working

Description

@jt-kl
jt-kl
opened on Jun 11, 2024

Current behavior

Experiencing "soft" exceptions which seems to be happening randomly when I transition between tools. To be clear, these exceptions are being caught and the following message is displayed at the bottom of the app: "An unhandled error has occured. Reload"

Clicking the "Reload" link will reload the app but when switching between tool pages, the error will re-occur.

How to reproduce it (as minimally and precisely as possible)

Environment Information:
Distributor ID: Ubuntu
Description: Ubuntu 22.04.4 LTS
Release: 22.04
Codename: jammy

Steps To Reproduce

  • Launch the application
  • Randomly select any tools from any of the major categories: Converters, Encoders/Decoders, Formatters and etc. (FYI, I'm not using the "quick shortcuts/history" links)

Expected behavior

Doesn't crash.

Screenshots

No response

Workaround

No response

Affected platforms

Linux

Affected DevToys kind

DevToys (app with GUI)

DevToys Version

2.0-preview.1

Relevant Assets/Logs

log-20240612T000125.txt

Activity

  1. jt-kl
    added
    bugSomething isn't working
    untriaged
    on Jun 11, 2024

  2. karkcoder commented on Jun 12, 2024

    @karkcoder
    karkcoder
    on Jun 12, 2024

    Can confirm same issue in PopOS. It is very random on which page/extension it happens. I have vanilla install using deb and no additional extension.
    Is there a way to dump app log on what's throwing exception outside of what I found under /var/log below?

    Screenshot from 2024-06-11 22-19-20

    This is all the log I could find.
    Jun 11 22:24:37 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<MetaWindowGroup>:0x6521e4066330] is on because it needs an allocation. Jun 11 22:24:37 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<MetaWindowActorX11>:0x6521e69eaf40] is on because it needs an allocation. Jun 11 22:24:37 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<MetaSurfaceActorX11>:0x6521e69eeda0] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <panelBox>[<StBoxLayout>:0x6521e48088f0] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <panel>[<Gjs_ui_panel_Panel>:0x6521e4cfc8d0] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <panelRight>[<StBoxLayout>:0x6521e4bd0cc0] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<StBin>:0x6521e4f9ac30] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<Gjs_ui_panel_AggregateMenu>:0x6521e4eed680] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<StBoxLayout>:0x6521e4c581a0] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<Gjs_status_power_Indicator>:0x6521e463e640] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<StIcon>:0x6521e4fdc420] is on because it needs an allocation. Jun 11 22:24:42 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<ClutterActor>:0x6521e3c07c20] is on because it needs an allocation. Jun 11 22:24:45 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<MetaWindowGroup>:0x6521e4066330] is on because it needs an allocation. Jun 11 22:24:45 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<MetaWindowActorX11>:0x6521e69eaf40] is on because it needs an allocation. Jun 11 22:24:45 mylinuxbox gnome-shell[3051]: Can't update stage views actor <unnamed>[<MetaSurfaceActorX11>:0x6521e69eeda0] is on because it needs an allocation. Jun 11 22:24:50 mylinuxbox systemd[1563]: Started Application launched by gnome-shell. Jun 11 22:24:51 mylinuxbox devtoys.desktop[12831]: (process:2): GLib-CRITICAL **: 22:24:51.358: Failed to set scheduler settings: Operation not permitted Jun 11 22:24:51 mylinuxbox rtkit-daemon[1199]: Failed to look up client: No such file or directory Jun 11 22:25:05 mylinuxbox systemd[1563]: app-gnome-devtoys-12770.scope: Consumed 22.086s CPU time.

  3. veler commented on Jun 12, 2024

    @veler
    veler
    on Jun 12, 2024
    Collaborator

    Thanks for this information. I'm not familiar with PopOS. On Linux (at least Debian), logs are stored in home/.local/share/devtoys/Logs/. The folder home/.local/share may change based on the value of the XDG_DATA_HOME environment variable, if you have one.

  4. veler
    removed
    untriaged
    on Jun 12, 2024

  5. karkcoder commented on Jun 12, 2024

    @karkcoder
    karkcoder
    on Jun 12, 2024

    Found the log however log is all INFO only, there is no error logs. App crashed right after JsonWebTokenEncoderDecoder was loaded.

    Screenshot from 2024-06-11 22-43-45

    2024-06-11T22:41:37.5006399-06:00 Information [DevToys.Blazor.Core.Services.FontService] [LogImportThirdPartyFontsAsync] Loaded 2 font(s) in 21.0786 ms and injected them in 301.446 ms 2024-06-11T22:41:39.3611345-06:00 Information [DevToys.Core.Tools.GuiToolProvider] [LogSetMostRecentUsedTool] Set 'Base64ImageEncoderDecoder' as the most recently used tool. 2024-06-11T22:41:39.3621636-06:00 Information [DevToys.Core.Tools.GuiToolInstance] [LogInstanceCreated] Instance of 'Base64ImageEncoderDecoder' tool created. 2024-06-11T22:41:41.1571385-06:00 Information [DevToys.Core.Settings.SettingsProvider] [LogSetSetting] Setting 'DevToys.Core.RecentTool2' changed to 'Base64ImageEncoderDecoder' 2024-06-11T22:41:41.1574107-06:00 Information [DevToys.Core.Settings.SettingsProvider] [LogSetSetting] Setting 'DevToys.Core.RecentTool1' changed to 'Settings' 2024-06-11T22:41:41.1574334-06:00 Information [DevToys.Core.Tools.GuiToolProvider] [LogSetMostRecentUsedTool] Set 'Settings' as the most recently used tool. 2024-06-11T22:41:41.1587355-06:00 Information [DevToys.Core.Tools.GuiToolInstance] [LogInstanceCreated] Instance of 'Settings' tool created. 2024-06-11T22:42:00.8325654-06:00 Information [DevToys.Core.Settings.SettingsProvider] [LogSetSetting] Setting 'DevToys.Core.RecentTool3' changed to 'Base64ImageEncoderDecoder' 2024-06-11T22:42:00.8333391-06:00 Information [DevToys.Core.Settings.SettingsProvider] [LogSetSetting] Setting 'DevToys.Core.RecentTool2' changed to 'Settings' 2024-06-11T22:42:00.8333590-06:00 Information [DevToys.Core.Settings.SettingsProvider] [LogSetSetting] Setting 'DevToys.Core.RecentTool1' changed to 'JsonWebTokenEncoderDecoder' 2024-06-11T22:42:00.8333744-06:00 Information [DevToys.Core.Tools.GuiToolProvider] [LogSetMostRecentUsedTool] Set 'JsonWebTokenEncoderDecoder' as the most recently used tool. 2024-06-11T22:42:00.8399005-06:00 Information [DevToys.Core.Tools.GuiToolInstance] [LogInstanceCreated] Instance of 'JsonWebTokenEncoderDecoder' tool created.

  6. tyrossel commented on Jun 12, 2024

    @tyrossel
    tyrossel
    on Jun 12, 2024

    I also have this message when switching tools on PopOS. I have those errors logs:

    JAVASCRIPT Exception caught:
MESSAGE: JS object instance with ID 2 does not exist (has it been disposed?).
w@app://localhost/_framework/blazor.webview.js:1:5282
@app://localhost/_framework/blazor.webview.js:1:3045
Promise@[native code]
beginInvokeJSFromDotNet@app://localhost/_framework/blazor.webview.js:1:3018
@app://localhost/_framework/blazor.webview.js:1:48025
@user-script:1:4:79
forEach@[native code]
@user-script:1:4:49
global code@app://localhost/:1:26
STACK TRACE:
   at Microsoft.JSInterop.JSRuntime.InvokeAsync[TValue](Int64 targetInstanceId, String identifier, Object[] args)
   at Microsoft.JSInterop.JSObjectReferenceExtensions.InvokeVoidAsync(IJSObjectReference jsObjectReference, String identifier, Object[] args)
   at DevToys.Blazor.Core.Extensions.IJSRuntimeExtensions.InvokeVoidWithErrorHandlingAsync(IJSObjectReference jsObjectReference, String identifier, Object[] args) in /home/etienne/RiderProjects/Publish/submodules/DevToys/src/app/dev/DevToys.Blazor/Core/Extensions/IJSRuntimeExtensions.cs:line 66

  7. olivierwph commented on Jun 17, 2024

    @olivierwph
    olivierwph
    on Jun 17, 2024

    i have the same problem in linux mint.
    i cannot open ANY tool.

    when i open devtoys, i have the log (i am not "etienne" !) there is a hard link to /home/etienne ?

    beginInvokeJSFromDotNet@app://localhost/_framework/blazor.webview.js:1:3018
    @app://localhost/_framework/blazor.webview.js:1:48025
    @user-script:1:4:79
    forEach@[native code]
    @user-script:1:4:49
    global code@app://localhost/:1:26
    at Microsoft.JSInterop.JSRuntime.InvokeAsync[TValue](Int64 targetInstanceId, String identifier, Object[] args)
    at Microsoft.JSInterop.JSRuntimeExtensions.InvokeVoidAsync(IJSRuntime jsRuntime, String identifier, Object[] args)
    at DevToys.Blazor.Core.Extensions.IJSRuntimeExtensions.InvokeVoidWithErrorHandlingAsync(IJSRuntime jsRuntime, String identifier, Object[] args) in /home/etienne/RiderProjects/Publish/submodules/DevToys/src/app/dev/DevToys.Blazor/Core/Extensions/IJSRuntimeExtensions.cs:line 23

    then when i click on any tool (in menu), i have
    "an unhandled error has occured. Reload"
    no addition log !

  8. SaifAqqad commented on Jun 18, 2024

    @SaifAqqad
    SaifAqqad
    on Jun 18, 2024

    Getting the same behavior but with a different error message when navigating between pages

    image

    Received unexpected acknowledgement for render batch 295 (next batch should be 294)
   at Microsoft.AspNetCore.Components.WebView.Services.WebViewRenderer.NotifyRenderCompleted(Int64 batchId)
   at Microsoft.AspNetCore.Components.WebView.IpcReceiver.OnMessageReceivedAsync(PageContext pageContext, String message)
   at Microsoft.AspNetCore.Components.WebView.WebViewManager.<>c__DisplayClass18_0.<<MessageReceived>b__0>d.MoveNext()

    I'm running Linux Mint 21.3 (which is based on Ubuntu 22.04)

  9. veler commented on Jun 19, 2024

    @veler
    veler
    on Jun 19, 2024
    Collaborator

    Hey everyone,
    Thanks for your feedback here. I just published an update of DevToys, but it doesn't address this issue yet.
    The issue you're facing is now my top priority. I will look at it closely in the next few days. Thank you in advance for your patience and sorry for the inconvenience.

  10. veler
    linked a pull request that will close this issue[Linux] Fixed crash when navigating between tools #1259on Jun 22, 2024

  11. veler commented on Jun 22, 2024

    @veler
    veler
    on Jun 22, 2024
    Collaborator

    Hello,
    I think I have a fix: #1259
    At least, I do not reproduce the issue anymore since this change :D

  12. veler
    closed this as completedin #1259on Jun 25, 2024

  13. veler commented on Jun 25, 2024

    @veler
    veler
    on Jun 25, 2024
    Collaborator

    Hi,
    I published a new update of DevToys. Please try it out and let me know if the problem still reproduce. Thanks :)

  14. jt-kl commented on Jun 26, 2024

    @jt-kl
    jt-kl
    on Jun 26, 2024
    Author

    My preliminary tests of 2.0-preview.3 indicates the problem has been resolved; at least for Ubuntu 22.04.4 LTS. Thank you

  15. karkcoder commented on Jun 26, 2024

    @karkcoder
    karkcoder
    on Jun 26, 2024

    Can confirm, its working fine in Pop!_OS 22.04 LTS now. Thank you for the fix!!

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