TL;DR An agent differs from a chatbot in one way: it acts. It takes a goal, picks the steps, uses tools, and hands off to a person when it should. For agencies and martech platforms, the agents that matter live inside the product they sell, not in...

Where the market is today Four jobs make up nearly all real-world deployments: Leasing: after-hours inquiries, prospect qualification, tour scheduling, follow-ups Maintenance: request intake, diagnostic triage, vendor routing, emergency de-escalat...

Look at where LLM calls actually go in a typical production system and a pattern shows up fast. A big share of them are not conversations or content generation. They are decisions: which queue does this ticket belong to, how risky is this action, is ...

Autocomplete and chat assistants made individual developers faster. But the human is still the engine: one ticket, one IDE, one branch at a time. An AI software factory changes the unit of work. Your board Jira, Linear, GitHub Issues becomes a conve...