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Recent posts tagged productanalytics

Tom Smithverified • Jul 20 • in Articles • 3 min read
Teachable Cut AI Support Escalations by Giving Fin Something It Never Had: Context
Most AI support agents can talk. Very few know when to talk first. That's the gap Teachable ran into with Fin, its AI support agent. Fin could answer a ticket the moment someone opened one. What it couldn't do was notice a user quietly struggling on...
post-cover-23090
  • agenticai
  • customersupport
  • mcp
  • productanalytics
8 Reactions 4 Comments
Tom Smithverified • 1 day • in Articles • 9 min read
Developer Weekly Briefing — October 30, 2026
Security dominated this week, but not in the usual way. Two active campaigns turned GitHub configuration files into attack surfaces. Researchers demonstrated that the built-in browsers inside AI coding tools can read your SSH keys. And at Oracle AI ...
post-cover-33104
  • agenticai
  • devsecops
  • github
  • localai
6 Reactions 3 Comments
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