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Gloomhaven > General Discussions > Topic Details
 This topic has been pinned, so it's probably important
Known bug & workaround - Corrupted saves and other saves issues
Salutations fellow mercenaries,

We are well aware that many of you encounter issues regarding their save files and care to let you know the team is currently working on it to find and implement a fix.
This is a known issue caused by the ever and greatly changing state of Gloomhaven, where if you do not play the game for a few patches, your save files can fall behind the game data and become corrupted.

In the meantime, here are 2 potential workarounds to help you deal with this issue.

The first one:
  • Go to C:\Users\YourName\AppData\LocalLow\FlamingFowlStudios\Gloomhaven\GloomSaves\Guildmaster\Guildmaster_PartyName
    => /!\ AppData being a hidden folder, make sure to reveal it /!\
  • This is the file that is loaded: {LINK REMOVED}
  • You want to replace that file with a checkpoint from the Checkpoints/ScenarioCheckpoints folder
  • Make sure you rename the checkpoint to be the exact same as the original file
    => Scenario checkpoints are back-up saves of your guildmaster adventure that are created after finishing a mission

If this doesn't work, there is another workaround that usually works but will delete all of your save files:
  • Remove all data from the following folder to be able to launch the game again without issue: C:\Users\You\AppData\LocalLow\FlamingFowlStudios\Gloomhaven
    => /!\ AppData being a hidden folder, make sure to reveal it /!\
  • Please be sure to disable cloud saves before booting the game after deleting your save files, as this may restore the corrupt save files again.
  • Do note that this will cause you to lose all save data you had previously accumulated, but please note that there is no way for us to recover what has been lost already.

However, if this workaround doesn't solve the issue for you, please contact us here with the most information and details possible: {LINK REMOVED}

We apologise for the inconvenience and thank you for your attention and your help, dear Guildmasters!
Cheers
Last edited by Eir; Mar 2, 2021 @ 2:25am
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Showing 1-15 of 128 comments
scooje
Feb 23, 2021 @ 1:26am 
I was returning to the game after a long absence (first time launching in months) I had a Steamcloud save downloading on game launch that was corrupt. Disabled the sync and deleted the Gloomsaves folder to get the game to launch.
Not really a fix for those that have active Guildmaster saves but for someone who didn't care about the saved state this worked for me.
#1
JGabriel8
Feb 24, 2021 @ 8:59am 
I dont have this folder in my computer.
"C:\Users\YourName\AppData\..."
#2
Slow Dog
Feb 24, 2021 @ 10:37am 
Appdata is a hidden folder by default.

Press the Windows Key + R on your keyboard and type in "appdata", it'll take you there
#3
zombieVegas UA >< YouTube
Feb 25, 2021 @ 3:03pm 
I don't have that folder \Guildmaster\Guildmaster_PartyName
I turned off sync with cloud

is there any real way to fix that issue? Haven't played for a long time, I'm ok with deletion of saves but I would like to at least play :(
#4
Yu-Yevon
Feb 25, 2021 @ 10:54pm 
1 - Disabled the sync
2 - Go to C:\Users\YourName\AppData\LocalLow\FlamingFowlStudios\Gloomhaven
3- Delete GloomSaves and GloomSavesOpenBeta folders
#5
cbn
Feb 27, 2021 @ 11:27am 
I can't get pas a corrupted / modified files message. I even uninstalled the whole thing, deleted all the files, disabled the steam sync and then reinstalled it. Same error message. It is like the update they gave me to install (I last played it several months ago) was faulty. Could that be?
#6
Chrille
Feb 28, 2021 @ 8:30am 
Can not find the Guildmaster folder either. Tried the sync thing earlier and tried to uninstall it and nothing worked. I´m no wizard at troubleshooting my PC so I hope the creators fix this bug fast so I can play again.
#7
bb_computing_bmw
Mar 1, 2021 @ 11:47pm 
Deleted the save files, Unsynced from the cloud, uninstalled all files and reinstalled the game on steam. Now I get no pop up errors just stalls until I get a windows report saying GH.exe is not responding.
#8
mossrockz
Mar 3, 2021 @ 12:30pm 
Hi. When i click on Gloomhaven to load up game,it loads past all the game logos and when it hits the load screen it stops and a error pops up and says "The global save file data for the game has been modified or is corrupted" iv tried to send game error report but it fails and the same message pops up. iv deleted the game off my computer, re downloaded and re installed but I am still having the error. its been like this for weeks.iv payed for this game and this shouldn't take this long for the problem to be fix. i should be asking for my money back. not happy
Last edited by mossrockz; Mar 3, 2021 @ 12:34pm
#9
bricounet
Mar 4, 2021 @ 9:36am 
i don't have plz fast correct bug
#10
mossrockz
Mar 7, 2021 @ 10:17pm 
this is a joke, why is this not fixed yet?????!!!!
#11
Darklocket
Mar 8, 2021 @ 7:37pm 
1 - Go to C:\Users\YourName\AppData\LocalLow\FlamingFowlStudios\Gloomhaven
2- Delete GloomSaves and GloomSavesOpenBeta folders
3. set the properties in the game to use latest beta.
4. load game, it will appear to crash, but it didnt, it was just a longer load time.
Last edited by Darklocket; Mar 8, 2021 @ 7:38pm
#12
Valmar
Mar 19, 2021 @ 6:41am 
Originally posted by mossrockz:
this is a joke, why is this not fixed yet?????!!!!
I agree, this is a joke. If this is not fixed yet, i cant imagine how good the ingame bug fixes will be.
#13
aragorn
Apr 10, 2021 @ 5:21pm 
FYI - Quartermaster Card - 88 - Reserved Energy - Top Portion: Does not work. Tied it on an ally multiple times. Should refresh burned small items but tried it with all item slots burned and still no refresh. I know the card is a bit overpowered but still it is a deck card and should be available for use. Please advise when it will be fixed. Thank You.
#14
styren
Apr 15, 2021 @ 1:16pm 
Two scenario today with three players in multiplayer mode. At the end of the scenario, the summoner is the last acting character and once he finishes its turn, the game is blocked. Only way to escape th eproblem is that the player in charge of the session finish the last turn alone.
#15
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Gloomhaven > General Discussions > Topic Details
Date Posted: Feb 22, 2021 @ 2:33am
Posts: 128
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