Hi, there! If you are experiencing connection issues, please check if this troubleshooting article can be helpful: https://support.saber.games/hc/en-us/articles/4419003901713-World-War-Z-Aftermath-Connection-Issues.

If the steps listed there do not help, identify your KSIVA code and submit it to our support team here: https://support.saber.games/. 🙏

To get this code, follow these steps:
On PC: In the game's main menu, press Ctrl+Alt+C on your keyboard to trigger it (there will be a message "Watermark Copied"), then press Ctrl+V to paste it into your ticket.

On console: In the game's main menu, press Up, Down, Left, Right on the d-pad three times in a row or until a new menu pops up, and take a photo of the displayed information.