TOPdesk SignRequest

TOPdesk + SignRequest Integrations, Built by an AI Agent

Put TOPdesk + SignRequest to work with AI and enterprise-grade automation

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See the kind of workflows teams build with TOPdesk and SignRequest below — describe the exact one you want above and the Agent builds it on demand.

TOPdesk + SignRequest When an incident is updated in TOPdesk, send relevant approval documents via SignRequest. See details
Send signature envelopes when issue status changes When an issue status changes to require approval in TOPdesk, automatically send an envelope for electronic signature using SignRequest. See details
Resolve developer issues when documents are fully signed When an envelope is signed in SignRequest, automatically update and resolve the related issue in TOPdesk. See details

Browse the full workflow library →

Looking to achieve something else with TOPdesk and SignRequest?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for TOPdesk and SignRequest

Everything TOPdesk and SignRequest can do inside a workflow — the triggers that start one and the actions that run when it fires.

TOPdesk Explore TOPdesk →

An IT service management software that manages incident tickets, IT asset inventories, and facility service desk operations.

Triggers
New Major Incident

Triggers when a new Major Incident is created.

New First Line Incident

Triggers when a new first line incident is created.

New Incident

Triggers when a new incident is created.

New Second Line Incident

Triggers when a new second line incident is created.

Updated Incident

Triggers when an Incident is updated.

Actions
Create an Incident

Create an incident

Update Incident

Update incident by number

SignRequest Explore SignRequest →

An electronic signature platform that enables users to sign, send, and track digital documents online safely.

Triggers
New Document Declined

Triggers when a SignRequest is declined.

New Document Received

Triggers when a SignRequest is received.

New Document Signed

Triggers when a SignRequest is signed.

Actions
Send SignRequest

Creates and sends a new SignRequest.

Send SignRequest From Template

Creates and sends a new SignRequest from a SignRequest Template.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about TOPdesk + SignRequest

Is there a pre-built TOPdesk + SignRequest automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches TOPdesk and SignRequest's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built TOPdesk or SignRequest connector?

No. The Agent works whether or not TOPdesk or SignRequest already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can signing a contract automatically update or resolve a developer issue?

Yes, when an envelope is signed in SignRequest, the corresponding compliance or approval issue in TOPdesk can be marked as resolved.

How can developers automate sending agreements based on tracking status?

Changing an issue status or reaching a deployment milestone in TOPdesk can automatically send a document envelope for signature via SignRequest.

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