TOPdesk Integrations, Built by an AI Agent
Put TOPdesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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No TOPdesk connector? The Agent builds one.
Web search for TOPdesk's public API docs, or hand over your own — either way, the Agent researches the real API surface and ships a working connector.
Try Knit FreeNot a block library. Real code.
Legacy automation tools like Zapier, Workato, and Make hand you a fixed library of pre-built steps to drag, drop, and configure around the edges. Knit's Integrations Agent writes real, custom TOPdesk integration code for your exact logic.
Legacy iPaaS
- Fixed library of pre-built steps — drag, drop, configure around the edges
- Capped by whatever the vendor's already built
- AI features bolted on after the fact
Knit Integrations Agent
- Real, inspectable code for your exact TOPdesk logic
- Auto-builds a missing TOPdesk connector itself
- Native LLM connectors built in, not bolted on
from knit import Knit
client = Knit(api_key=KNIT_API_KEY)
@client.on("new-major-incident")
def create_an_incident(event):
return client.it_service_management.create_an_incident(
integration_id=TOPDESK_INTEGRATION_ID,
record_id=event["id"],
fields={
"source": "TOPdesk",
"synced_at": event["updated_at"],
},
# ...maps the event to a real "Create an Incident" call
)Example: illustrative of what the Agent generates from a plain-English prompt — real, inspectable, and yours to edit.
Skip the engineering. Ship the workflows.
See what you can build with TOPdesk on Knit
TOPdesk → SailPoint
When accounts are collected for aggregation in SailPoint, create or update the matching asset records in TOPdesk.
TOPdesk → DocuSeal
When a signing form is completed in DocuSeal, sync the signed agreement status to the corresponding incident or request in TOPdesk.
TOPdesk → Businessmap
When a new board is created in Businessmap, sync asset or incident data to TOPdesk.
TOPdesk → ilert
When new or updated incidents occur in ilert, automatically create and manage incident tickets in TOPdesk.
TOPdesk → SailPoint
When accounts are collected for aggregation in SailPoint, create or update the matching asset records in TOPdesk.
TOPdesk → DocuSeal
When a signing form is completed in DocuSeal, sync the signed agreement status to the corresponding incident or request in TOPdesk.
TOPdesk → Businessmap
When a new board is created in Businessmap, sync asset or incident data to TOPdesk.
TOPdesk → ilert
When new or updated incidents occur in ilert, automatically create and manage incident tickets in TOPdesk.
TOPdesk → Azure DevOps
When code is pushed to Git in Azure DevOps, update technical change logs in TOPdesk.
TOPdesk → MiniCRM
When a new card is created in MiniCRM, open a service ticket in TOPdesk.
TOPdesk → Autotask
When a new contact is added in Autotask, create a matching user contact in TOPdesk.
TOPdesk → Microsoft Dynamics 365
When an incident is updated in TOPdesk, sync the updated incident status to Microsoft Dynamics 365 CRM.
TOPdesk → Azure DevOps
When code is pushed to Git in Azure DevOps, update technical change logs in TOPdesk.
TOPdesk → MiniCRM
When a new card is created in MiniCRM, open a service ticket in TOPdesk.
TOPdesk → Autotask
When a new contact is added in Autotask, create a matching user contact in TOPdesk.
TOPdesk → Microsoft Dynamics 365
When an incident is updated in TOPdesk, sync the updated incident status to Microsoft Dynamics 365 CRM.
See the APIs & webhooks enabling TOPdesk Integrations
The real endpoints Knit's Agent can call to turn a plain-English use case into working TOPdesk Integration code
Triggers when a new Major Incident is created.
Triggers when a new first line incident is created.
Triggers when a new incident is created.
Triggers when a new second line incident is created.
Triggers when an Incident is updated.
Create an incident
Update incident by number
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about the TOPdesk automation
Is there a pre-built TOPdesk automation?
Not yet — TOPdesk isn't in Knit's Unified API or MCP Servers catalog today, so there's no pre-built connector for it either. The Integrations Agent can build the real automation (and the connector powering it) on demand instead of you waiting on our roadmap.
How does the Agent actually build the TOPdesk connector?
It researches TOPdesk's real public API documentation — authentication, endpoints, data schema — and writes a working connector against that real surface. You can also upload your own docs if TOPdesk's aren't public.
How long does it take?
Minutes to build a first working version, not weeks — you test it against real TOPdesk data before it goes anywhere near production.
What happens after the Agent builds it?
You own it. It runs the same way any Knit-built connector does — you are not left maintaining hand-rolled integration code yourself.
Could TOPdesk become a real pre-built connector later?
Yes — as apps get built and used through the Agent, the highest-demand ones are natural candidates to join the pre-built Unified API/MCP Servers catalog directly.
