Direct support from the creator of Chevereto

Custom care & support

Get direct engineering help from the creator of Chevereto to solve complex server or code issues.

• Direct email & chat communication
• Custom installation & code/system modifications
• Setup system libraries, extensions & FFmpeg/multimedia tools
• Setup SPF, DKIM, and other DNS records
• Extensive customization & dedicated care

• ^* Fast response time within 24 hours

• $60 · Get Extra support

Turnkey installation & setup

Deployed directly on your infrastructure with full optimization for Docker, VPS, or web panels.

• Direct email communication
• Full install or software update service
• Supports Dedicated, VPS, Docker & Web panels
• Turnkey, hands-off experience

• ^* Response time within 48 hours

• $45 · Get installation service

Pro community membership

Stay ahead with faster response times and exclusive access to Pro discussions.

• Priority bug tracking & priority RFC voting
• Unrestricted community access
• Exclusive access to Pro forums

• ^* Response time within 48 hours

• $7/mo · Get Pro support

Bug tracking

Report any issues you may encounter. Fixes gets pushed to improve the software.

• Response time within 15 days
• Doesn't cover server issues

1. Read the documentation

The documentation provides information on everything and the troubleshoot allows you to easily narrow down the issue you are experiencing.

• Debug
• Troubleshoot

2. Open a ticket

Once you narrow down your issue you can open a ticket.

• ^* Response time within 15 days

• Open a ticket