When it rains it pours... Or maybe "when it snows it dumps" would be more appropriate. I dunno.
During Snow Week 2011 our lights started dimming anytime we used a major appliance, ie. the washer, dryer, microwave, etc. It was one of those "please don't let us lose power" weeks. In the meantime, our Internet connection had been whack (which isn't unusual, but it had finally gotten on my last nerve). My parents were here for a visit at the end of Snow Week, so I used the opportunity [of them entertaining the kids] to finally call both the cable and power companies. One said they'd be out that day between one and three and the other said, "maybe tomorrow." Well, whaduhyaknow, the two service trucks showed up that day at the EXACT same time. I mean, seriously?? The odds of that ever happening again are like 1 in a bazillion. It was nice in lots of ways, but pretty not nice when the power guy had to cut the power in the house, which means the cable guy couldn't do his thing. But they worked it out between the two of them, and everything was fixed in a timely manner. Amazing! Oh wait - except the power guy forgot to tell us to turn OFF the main breaker in our house, so when he cut the power, it sent a MASSIVE surge of electricity into our house and blew all of our surge protecters, our printer, our telephone modem, our cable box and Eli's baby monitor to Kingdom Come. There was smoke coming from the surge protectors and I could've sworn I actually saw flames when I first checked the one behind my desk, but now I'm wondering if I just imagined flames. It was scary! When it happened, there was loud pops and crackling throughout the house. My parents and I looked at each other like, "WHAT IN THE WORLD?!?!"
The cable guy had fixed his problem and left before the power came back on and we assessed the damage, so it was only later that we realized we were going to have to schedule a NEW appointment with the cable company to come replace the fried telephone modem and cable box. In the meantime, I called the power company to file a claim for our surge protectors and baby monitor. They promptly sent our claim to a third party who then in turn promptly sent us a letter the very next day, which, in a nutshell said, "SORRY FOR YA." They said that an animal had caused the problem with the dimming lights (true...a squirrel had chewed the line), but the dimming light problem had nothing to do with huge power surge that fried everything. Anyways, I had to write a letter of appeal in efforts to reverse our denied claim, but I'm sure another "SORRY FOR YA" letter is on its way. That's why the power company hired the third party to handle their claims...because they specialize in denials.
Soooo, the cable company came back to our house two days later, on Saturday, to fix their end of the damage. The guy was here for about 45 min and did his thing. After he left, I went to jump in the shower, and the shower was full of water!!! As in, up from our drain (sewage) pipe. Nasty. We had to call a plumber who came five hours later for literally five minutes and charged us UP THE WAHZOO to unclog our line in the yard. Needless to say, I didn't get a shower that day and D pulled out the bleach and went to town on both showers.
So I never want to see a utility worker ever again. EVER!!
Actually, to be honest, I can't tell you how grateful I am that we could promptly get our problems fixed (minus the damage to our stuff). I can't imagine just having to deal with it. No power. Poop-water in your showers. I mean, people have to deal with stuff like this! I worked on a woman's house on a mission trip in which the sewage pipe was flat out leaking into the basement. And had been for months and months! On her children's toys! The lady couldn't pay anybody to fix it. And this was in the USA.
While none of the above experiences were fun, and even though they certainly hurt our pocketbook, I really just have to keep it in perspective. And here's the part where the lights dim and the music plays and Uncle Jesse talks to DJ and Stephanie about the lesson they could learn....BUT, Charley's awake and I gotta go.
Have a great day, and be grateful you have electricity and no sewer water in your tub! :)
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7 years ago



