Create an outbound campaign using the admin website
The Connect Customer admin website provides two builders for creating outbound campaigns:
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Guided Campaign BuilderâCreate single-channel campaigns with step-by-step guidance. Best for straightforward outreach on a single channel.
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Visual Journey BuilderâDesign multi-channel, multi-step campaigns using an intuitive drag-and-drop canvas. Ideal for complex journeys that span multiple channels and include branching logic.
