RealtimeContactAnalysisSegment
An analyzed segment for a real-time analysis session.
Contents
Important
This data type is a UNION, so only one of the following members can be specified when used or returned.
- Attachments
-
The analyzed attachments.
Type: RealTimeContactAnalysisSegmentAttachments object
Required: No
- Categories
-
The matched category rules.
Type: RealTimeContactAnalysisSegmentCategories object
Required: No
- Event
-
Segment type describing a contact event.
Type: RealTimeContactAnalysisSegmentEvent object
Required: No
- ExtractedInformation
-
The extracted information from the conversation.
Type: RealTimeContactAnalysisSegmentExtractedInformation object
Required: No
- Issues
-
Segment type containing a list of detected issues.
Type: RealTimeContactAnalysisSegmentIssues object
Required: No
- PostContactSummary
-
Information about the post-contact summary.
Type: RealTimeContactAnalysisSegmentPostContactSummary object
Required: No
- Transcript
-
The analyzed transcript segment.
Type: RealTimeContactAnalysisSegmentTranscript object
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
