Integrations

Zammad offers many integrations that add additional features to your instance. To configure them under System > Integrations, the permission admin.integration is required.

Integrations for Phone Systems

• CTI (generic)
• Placetel CTI
• Sipgate (sipgate.io)

Hint

If your VoIP provider is not listed, it is possible that your provider supports Zammad by using the generic CTI integration. If you’re unsure, ask your provider. If the provider doesn’t support Zammad, consider creating a feature request in the Zammad Community.

Integrations for Authentication and Customers

• Clearbit
• Exchange
• LDAP / Active Directory
• PGP
• S/MIME

Integrations for Monitoring Systems

Note

• The documentation currently doesn’t cover the following integrations:

  • Icinga

  • Monit

  • Nagios

• For a guide about how to create tickets from Zabbix, head over to the configuration guide outside of this integrations section.

• Checkmk

Integrations for Issue Trackers

• GitHub
• GitLab

Other Integrations

This section will hold any other integration that can’t be grouped up (yet).

• i-doit
• Elasticsearch (SaaS)