Prismatic offers an embedded integration platform as a service (iPaaS) that lets you build integrations and workflow automations between your product and your customersâ applications.
To help you evaluate the platform and determine whether itâs the best product integration solution for your business, weâll compare it to its top competitors.
Merge
Merge lets B2B SaaS companies offer hundreds of integrations to their products through its unified APIs.
Top features
Cross-category support: Merge lets you add file storage, CRM, ticketing, ATS, HRIS, and accounting integrations to your product
Merge lets you search for any of the integrations it supports here
Integration observability: You can use Mergeâs fully-searchable logs, automated issue detection functionality, holistic dashboard, and more to enable your customer-facing teams to detect, diagnose, and address any integration issues caused by your customers (e.g., expired API keys)
Maintenance support: Mergeâs engineers proactively maintain all of the supported integrations on your behalf, ensuring that theyâre reliable and performant
When to choose Merge over Prismatic
You need to scale your integration offerings, quickly. Prismatic forces your team to build one integration at a timeâwhich can be time intensive and lead to delays. Merge, on the other hand, lets you offer all the integrations your product needs through a single build
Your engineers donât have time to get comfortable with Prismatic. While the embedded integration platform claims to offer a low-code UX, itâll still require technical expertise and force your engineers to learn how to use it. Since Merge just requires an initial implementation (which takes anywhere from a few days to a couple of weeks), the learning curve and time commitment is negligible in comparison
For example, Shubham Bansal, the VP of Engineering at Firstbase, an IT asset management platform, had this to say about the technical complexity of using an embedded iPaaS:
âOur embedded iPaaS solution forced our team to build all the data transformation logic for each integration. This meant weâd have to become experts in HRIS integrations, and that was unsustainable.â Â
You donât want to work outside of your software development lifecycle (SDLC). Unlike Merge, Prismaticâs integrations need to be built in their workflow builder. Since this isnât part of your code base, the integrations wonât be evaluated thoroughly from a performance and security perspectiveâwhich can lead to security, compliance, and syncing issues
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Workato
Workato offers both an iPaaS and an embedded iPaaS to help you build integrations and workflow automations in your product and across your internal applications.
Top features
Workato GO: Workato lets you build an enterprise search that lets employees find information and perform actions quickly across their applications, workflows, and teams
Workato Go uses AI to search for relevant information across internal applications and perform actions on behalf of employees
API management platform: Your team can use Workato to develop, publish, modify, and analyze API endpointsÂ
Pre-built connectors: Workato offers thousands of API connectors across software categories to help you build integrations and automations quickly
When to choose Workato over Prismatic
You also want to build internal integrations and automations. Prismatic only supports customer-facing integrations while Workato lets you implement both
You want to invest in a larger, more mature integration company. Workato has been around since 2013 (Prismatic was founded in 2019) and they have a larger list of case studies from enterprise brands. For their embedded offering, this includes brands like Zendesk, Epicor, and Autodesk
Youâd like to incorporate chatbots in your workflow automations. Workato offers WorkbotÂŪ, which lets your customers access and interact with your productâs data and workflows from Slack or Microsoft Teams
Apideck offers unified APIs for several software categories, including file storage, ecommerce, ticketing, and accounting.
Top features
Embedded marketplace: You can build and modify integration marketplace experiences for customers, potential partners, and prospectsâallowing them to discover your integrations, adopt them, and/or modify their listings
Apideckâs integration marketplace offering lets you showcase and manage your integrations in a number of ways
Custom field mapping: You can use Apideckâs mapping tools to access and sync custom data across your customersâ applications
Vault: You can provide a UI component (âVaultâ) that provides your customers with a few guided steps to authenticate your integrations
When to choose Apideck over Prismatic
You want a solution that offers transparent pricing. Unlike Prismatic, which doesnât offer specific pricing estimates, Apideck offers predefined prices across its plans (e.g., its Launch plan is $299 per month)
You need help with building an integration marketplace. Apideck provides a comprehensive integration marketplace product, while Prismatic doesnât
Youâd like to avoid building one integration at a time. Like Merge, Apideck lets you add numerous integrations through a single build
Tray.ai offers an internal and embedded iPaaS to help you build a wide range of integrations and workflow automations. Theyâre also offering an increasing number of AI solutions that leverage integrated data or help you build integrations and automations.
Top features
Merlin Agent Builder: Lets you design and deploy secure AI agents that can interact with certain applications and data. You can also choose where these agents live (e.g., in Slack), select the specific LLM each uses, and use audit trails to monitor their activitiesÂ
Merlin Agent Builder offers pre-built AI agentsÂ
Merlin Intelligence: Enables you to build integrations and automations in their workflow builder through plain text, leverages AI to to auto-document any automation, and provides suggestions for improving existing automations
Customizable embedded iPaaS: Tray.ai lets you whitelabel embedded integrations, decide whether to allow customers to build them (or only allow your team to do so), and more
When to choose Tray.ai over Prismatic
Your team already uses Tray.aiâs internal integrations. If so, onboarding your team to Tray.aiâs embedded solution can be much easier (theyâd be using the same workflow builder)
You want to invest in an enterprise-grade solution. Like Workato, Tray.ai has been around for more than 10 years and works with more enterprise companies than Prismatic, such as Eventbrite, Typeform, and HackerOne
You need to invest in an API management solution. If your team is looking to build and take API endpoints live, you can use Tray AIâs API management platform (Prismatic doesnât offer anything similar)
Paragon offers an embedded iPaaS thatâs geared towards developers.Â
Top features
Pre-built connectors: Use 100+ API connectors across more than 20 software categories to build customer-facing integrations and automations faster
ActionKit: Leverage their MCP server (âActionKitâ) to help your AI agent access and interact with customer data via tools
Integration monitoring: Track each integration and data sync over time, and find out when and why certain syncs fail
When to choose Paragon over Prismatic
You want to use a more AI-forward embedded iPaaS. Relative to Prismatic, Paragon is moving more aggressively in supporting AI companies' customer-facing integration needs. For example, Paragon was the first embedded iPaaS to support an MCP server
You need to build integrations with a wide range of software categories. Paragonâs pre-built connectors cover more categories than Prismaticâs connectors. For example, unlike Prismatic, Paragon supports connectors with e-signature platforms, communication tools, point of sale applications, advertising products, content management systems, and social media tools
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Jon Gitlin
Senior Content Marketing Manager
@Merge
Jon Gitlin is the Managing Editor of Merge's blog. He has several years of experience in the integration and automation space; before Merge, he worked at Workato, an integration platform as a service (iPaaS) solution, where he also managed the company's blog. In his free time he loves to watch soccer matches, go on long runs in parks, and explore local restaurants.
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