Ready when you start work
Text launches with your Mac. Open your computer and get back to customer conversations.
Get Text live chat app for Mac
Answer the question that’s holding up a sale. Keep customer chats and tickets in a dedicated app on your Mac.
Download for Mac (Universal)
For Text accounts · Apple Silicon · Intel · Using LiveChat? Log in
Keep customer chats close
A shopper has one more question. Your Mac app keeps that conversation within reach while you work.
Updates while you work
Leave Text to handle app updates on your Mac. You can keep answering customers while the next version installs quietly.
Alerts beyond the app
Customize native macOS notifications for new chats and messages. You can catch a customer’s question while working in another window.
A place for conversations
Move between customer conversations and the other apps on your Mac. Text gives your inbox its own window, so it has a place in your daily routine.
“Now we know the exact numbers, which helps us evaluate how well chat performs.”
Customer Service Manager, Nuvoo
Customer service that helps you sell
Your app connects you to Text. Explore the platform behind your customer conversations, from the first question to the next sale.
Help customers decide
Talk to visitors while they browse your website. Answer a product question, clear up a concern, and give them the confidence to buy.
Keep answering after hours
Give your AI Agent the knowledge to answer customer questions around the clock. It handles routine conversations so your team can focus on customers who need a person.
Start the conversation
Reach website visitors with campaigns based on their browsing activity. Offer help when someone hesitates, rather than waiting for them to find your chat button.
Bring your channels together
Handle website chats, email, WhatsApp, Messenger, and SMS in one inbox. Your team can follow customer conversations without checking a separate tool for each channel.
See conversations results
Use Text reports to understand chat activity, customer satisfaction, and sales from conversations. See what is working and where your team can improve.
Get Text ready on your Mac
Choose your download, sign in to Text, then make sure new chats can reach you.
1
Choose your installer
The Universal download works with Apple Silicon and Intel Macs. You can also choose the dedicated version for your processor.
Download for Mac
2
Use your Text account
Sign in to your Text workspace after installing the app. New to Text? Create an account first. Your LiveChat account stays separate.
Sign up free
3
Set your alerts
Choose which notifications you receive in Text. Allow notifications in macOS so customer messages can reach you when the app isn’t in focus.
Get your notificationsWork beyond your Mac
Use Text in your browser or add the mobile app for replies away from your desk. Find every version on the app download hub.
Web browser
Using a shared Mac or another computer? Sign in through a browser when you don’t want to install the desktop app there.
Text web appiPhone
Leaving your Mac at your desk? Add Text to your iPhone so you can respond to a customer between meetings.
Text for iOSAndroid
Pair your Mac with an Android phone. The mobile app gives you a way to reply when your computer isn’t with you.
Text for AndroidWindows
Moving between a Mac and a PC? Pick the Windows installer for the other computer you use to handle customer chats.
Text for WindowsLooking for LiveChat for Mac?
The Mac downloads on this page are for Text, a separate product from the team behind LiveChat.
Download the app for your account
Use the Text Mac app with a Text account. If your team uses LiveChat, log in to LiveChat to download the app for your current account. Installing Text does not move your LiveChat subscription or conversations. Read the LiveChat-to-Text guide when you’re ready to move.
Mac app FAQs
Is there a live chat app for Mac?
Yes. Text has a desktop live chat app for Mac, built for businesses to answer customer chats and tickets. It comes from the team behind LiveChat. Choose the Universal Mac download, or the Apple Silicon or Intel installer above.
How do I download LiveChat for Mac?
If your team uses LiveChat, log in to LiveChat to download the Mac app for your account. The download buttons on this page install Text, a separate product. If you use Text, choose Download for Mac at the top of this page, then sign in to your Text workspace after installation.
Which Text Mac installer should I download?
Choose Universal if you want one download for both Apple Silicon and Intel Macs. Dedicated Apple Silicon and Intel installers are also linked at the top of this page. To check your processor, open the Apple menu and select About This Mac. A Chip field identifies Apple Silicon; a Processor field identifies an Intel Mac.
Can I use my LiveChat account in the Text Mac app?
The Text desktop app is for Text accounts. Your LiveChat account and plan stay separate. If you use LiveChat, log in to download your app. Installing Text does not transfer your subscription. See the guide to moving to Text.
Can I use Text on my Mac without downloading an app?
Yes. Open the Text web app and sign in to your Text account. The Mac desktop app is another way to work: it keeps conversations in a separate workspace, launches with your system, and uses native macOS notifications.
Will I receive notifications while using another app?
Yes. Text supports native macOS alerts for new chats and messages even when the app is not in focus. Check your notification preferences in Text and allow notifications in macOS. Your Mac’s notification settings can affect whether an alert appears.
Is Text for Mac free?
The Mac installer is free to download. To use it, you need a Text account with an active trial or paid plan. A new Text account starts with a 14-day trial, and you don’t need a credit card to try it. Your choice of Mac installer does not change your plan. Check Text pricing.
Are the features on this page included in my LiveChat plan?
No, your LiveChat plan stays the same. The features and capabilities on this page are part of Text and are available under Text pricing plans. They are not included in LiveChat plans, including legacy LiveChat subscriptions. Availability, limits, and pricing depend on your Text plan. If you’re on a LiveChat plan and want these features, you can move to Text.
