How to set up a policy for local pickup

Note: The pickup configuration is visible only to the merchants who have enabled the “Local inventory ads” or “Free local listings” add-on. To check if local pickup is available in your country, refer to Local inventory ads and free local listings overview article.
  1. In your Merchant Center account, go to the Shipping and returns section under Products & store in the left navigation menu.
  2. Under the “Shipping policies” tab, select Local pickup.
  3. Select Add local pickup.
  4. Add the below pickup details:
    • Policy name: This field is for your reference only and won't appear in search results.
    • Locations: Select the country with active pickup in your local inventory ads or free local listings add-on.
    • Product pickup times (SLA): In this section, you can specify the expected date when an order will be ready for pickup, relative to when the order is placed.
      • Under “Products”, select “all products” if the same pickup SLA applies to all products or “Specific products” if your pickup SLA only applies to a selection of products or if you have different pickup SLAs on your website. Under “Product grouping”, filter products by “brand” or “Custom label”
      • Under “Estimated pickup”, select the pickup SLA that matches the SLA communicated on your product pages or at check-out. You can use any of the supported pickup_SLAs in the exception of “same day”.
    • Pickup order conditions: In this section, you can set a minimum order value to offer free pickup for orders over a certain amount. If an order is below this amount, a flat-rate pickup cost applies. If you don't set a free pickup threshold, the flat rate will apply to all eligible pickup offers.
    • Pickup cost: In this section, you can specify the pickup cost required to buy or reserve a specific product on your website for in-store pickup.
  5. Review the pickup policy information and select Save.

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