Update - The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.
Jul 11, 2026 - 07:07 UTC
Update - We are continuing to work on a fix for this issue.
May 16, 2026 - 09:49 UTC
Identified - We are running a mandatory maintenance activity across a few of our customersâ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
May 16, 2026 - 09:47 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:11 UTC
Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 02, 2026 - 18:28 UTC
Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.
Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 02, 2026 - 08:05 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:10 UTC
Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 02, 2026 - 18:30 UTC
Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.
Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 01, 2026 - 13:53 UTC
Completed -
The scheduled maintenance has been completed.
Aug 22, 05:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 05:00 UTC
Scheduled -
We will be conducting an important platform maintenance to enhance performance and reliability during the following window:
Activity start time: 22nd August, 05:00 UTC Activity end time: 22nd August, 05:15 UTC
Impact Area: - Access to the Cloudways login page may become temporarily unavailable during this maintenance window. The Cloudways Platform will remain operational. - There will be no impact on your siteâs overall availability.
We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Aug 21, 12:10 UTC
Resolved -
This incident has been resolved.
Aug 20, 12:25 UTC
Monitoring -
The WP Rocket team has released hotfix version v3.23.2.2, which addresses and resolves the issue. Users experiencing this issue are advised to update to WP Rocket v3.23.2.2. Detailed information regarding this issue is available on the WP Rocket Status Page https://status.wp-rocket.me/.
Thank you for your patience and cooperation as this issue was investigated and resolved.
Aug 20, 10:52 UTC
Identified -
We have identified an issue causing fatal errors (500 error) on WordPress applications running WordPress 7.1 alongside the WP Rocket plugin.
The WP Rocket team has confirmed the issue and is actively working on a resolution. You can monitor their progress and view real-time updates directly on the official WP Rocket Status Page available on this link https://status.wp-rocket.me/.
We sincerely apologize for any disruption this may cause and appreciate your patience while a fix is being deployed.
Aug 20, 10:24 UTC
Completed -
The scheduled maintenance has been completed.
Aug 16, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 03:30 UTC
Scheduled -
We will be conducting an important platform maintenance to enhance performance and reliability during the following window:
Activity start time: Sunday 16th August, 03:30 UTC Activity end time: Sunday 16th August, 04:30 UTC
Impact Area during the activity: - Cloudways Platform will temporarily experience downtime. - There will be no impact on your site's overall availability.
We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Aug 13, 15:56 UTC
Resolved -
The issue has been fully resolved and all services are now back to normal operation. We apologize for any inconvenience caused and thank you for your patience.
Aug 11, 23:46 UTC
Monitoring -
The services are being restored, and our team is closely monitoring progress. We anticipate things returning to normal within a few hours and will update you as soon as we have more information.
Aug 11, 21:43 UTC
Identified -
We are still working on the outages affecting Google Cloud servers across multiple regions. Our engineering team is actively coordinating with the relevant infrastructure teams to identify the root cause and is working toward resolution.
We will share the next update as soon as new information becomes available. Thank you for your patience and kind understanding.
Aug 11, 20:39 UTC
Investigating -
We are currently experiencing an outage with the Google Cloud servers in multiple regions. We are closely coordinating with the team & actively working to resolve this issue.Â
We will share additional updates as we have more information.
Aug 11, 18:18 UTC
