
æ°åãã7幎9ã¶æåšç±ããäŒç€Ÿãéè·ããŸãã
å æ¥ãæ°åãã7幎9ã¶æåšç±ããæ ªåŒäŒç€Ÿããœãããè²äŒæºäºã«äŒŽããéè·ããŸãããåšè·äžã«ãäžè©±ã«ãªã£ãçæ§ãæ¬åœã«æ¬åœã«ããããšãããããŸããã
倧åŠé¢ã«é²åŠãããããããšãå°±è·ãããã§æ©ãã§ãã倧åŠ3幎çã®å€ã倧åŠã®å 茩ã«ããã®äŒç€Ÿããªãã«åã£ãŠããšæããããšå§ããããŠã€ã³ã¿ãŒã³ã·ãããåããã®ããããœããšã®åºäŒãã§ãããé·æã®ã€ã³ã¿ãŒã³ã§ã課é¡ã«åãçµã¿ã€ã€ãè²ããªç€Ÿå¡ã®æ¹ãšã話ãããŠããã ããŸããããã®æã«æããã®ã¯ããªããŠè¯ã人ããããªãäŒç€Ÿãªãã ããããšããããšã§ãããäŒç€Ÿã«ãããã§åã人ãã¡ã«äžç®ãŒãããŠãããããããã®äººãã¡ãšäžç·ã«åãããïŒããšæãããã«ãªããã€ã³ã¿ãŒã³çµäºåŸããã®ãŸãŸéžèãåããå å®ãããããå ¥ç€Ÿãæ±ºããŸããã
åæã«å ¥ç€Ÿããåæãã¡ããæ¬åœã«çŽ æµãªäººãã¡ã°ããã§ã倧éªããäžäº¬ããŠãæ±äº¬æ¬ç€Ÿã«é å±ã«ãªããäœãããšã«ãªã£ã瀟å¡å¯®ã誰ããèªçæ¥ã®åºŠã«éšå±ã«éãŸã£ãŠãç¥ããããããä»äºçµããã«å¯®ã®è¿ãã®å± é å±ã§ã¿ããªã§éãŸã£ãŠé£²ãã ãããã ããªã話ãã倧çé¢ç®ãªè©±ãããªãã§ãåºæ¥ãããšã£ãŠãçŽ æµãªåæãã¡ã§ããã
åšç±ããŠãã7幎éïŒ2幎è²äŒãåã£ãã®ã§å®è³ª5幎ïŒã§ã¯ã人æç޹ä»ãšBPOã®2ã€ã®éšéãçµéšããŸããã人æç޹ä»ã§ã¯ãäŒæ¥æ
åœã®RAãšããŠäž»ã«è£œé æ¥ããŒã±ããã®ã客æ§ã100瀟400æ±äººã»ã©æ
åœããè²ããªäŒç€Ÿã®äººäºãçµå¶å±€ã®æ¹ãšãä»äºãããŠããã ããŸãããã¢ããåã£ãŠçŽæ¥è©±ãèãã«è¡ããæ±äººããã¢ãªã³ã°ããã©ãããã°é
åçãªæ±äººã«ä»äžããã®ãããã€ããã€ãèããªããæ±äººç¥šãæžãã人éžãã颿¥å¯Ÿçãããèªåãæ
åœããŠããæ±äººã§æ¡çšã決ãŸããšèªåã®ããšã®ããã«å¬ãããŠããšãŠãããããã®ãããä»äºã ã£ããªããšæã£ãŠããŸãã
BPOã§ã¯ãèªæ²»äœã®æ¡ä»¶ãæ
åœããæŽŸé£ã¹ã¿ãããã200åãæããç«å ŽãçµéšãããŠããããŸãããä»ã«ããç ä¿®ã®äŒç»éå¶ããªãªãšã³ããŒã·ã§ã³ã®ãã¡ã·ãªããŒã·ã§ã³åœ¹ãæ¡çšã»åŽåé¢ä¿çãå¶æ¥çµéšãããªãã£ãããããã倿¹é¢ã®ãä»äºã«æºããããŠããããŸããããããžã§ã¯ãã®ç«ã¡äžãã«ãè€æ°é¢ããããŒãããäœãäžããŠããæ¥œãããå³ãããŸããã
ã©ã®éšçœ²ã«è¡ã£ãŠããããã§åã人ãã¡ã¯ã¿ããªè¯ã人ãã¡ã°ããã§ãããæ¬åœã«ãçŽ æµãªäŒç€Ÿã§ããã
è²äŒæºäºã®ã¿ã€ãã³ã°ã§ä¿è²åã«å ¥ããéè·ãšãã圢ã«ãªãã®ã§ããããããã®ããšãæ¡çšããŠãã ãã£ã人äºã®æ¹ããããŸãæ¯éåããç°å¢ã«ãªã£ããé£çµ¡ãã ãããããšå£°ããããŠããã ããæåŸãŸã§åªãã人ãã¡ã°ããã ã£ããªããšæã£ãŠããŸãã
瀟äŒäººç掻1瀟ç®ãããã®äŒç€Ÿã§éãããŠè¯ãã£ãã§ãã
ïŒ
ããŠãä»åŸã«ã€ããŠã
å®ã¯ãããäœå¹Žãåãããã£ãšãäŒç€Ÿå¡ã忥ããããšæã£ãŠããŸãããæ¯æ¥æºå¡é»è»ã«ä¹ã£ãŠéå€ããããšãããã©ãã£ãããçµç¹ã®äžã§åãæ¯èŠãããæããåãæ¹ãå€ããããšããã£ãšãã£ãšæã£ãŠããŸãããããã§ãããªããªãäžæ©ãèžã¿åºããããããŸã§ãããããšããŠããŸã£ãã®ã§ãããä»åã®è²äŒæºäºãè¯ãæ©äŒãšãªããŸããã
ããããã¯ãã©ã€ã¿ãŒã»ãšãã»ã€ã¹ããšããŠæçæ¥ãã¡ã€ã³ã®ãä»äºãšããåäººã§æŽ»åããŠãããŸãã
ãã®æ±ºæãããã®ã«éåãšæéãããã£ãŠããŸããŸãããäŒç€Ÿå¡ãšããŠã®å®å®ããå°äœãæšãŠãããšã«èºèºãã¯ãã£ãããèªåã転è·ãšãŒãžã§ã³ããšããŠããããªæ¹ã®ãã£ãªã¢ãèŠãŠãé¢è·æéãé·ãæ¹ã®è»¢è·æŽ»åãå³ããäºå®ãç®ã®åœããã«ããŠãããããããäŒç€Ÿå¡ã忥ããããšã«æµæããããŸããã
ã§ãããããšæ±ºããããã«ã¯é 匵ãããšæã£ãŠããŸãã
èªåã®äººçãèªåã§ã¡ãããšèµãåã£ãŠåã«é²ããªãããæ¬åœã«äœãå€ãããªãããäœãå§ãŸããªãã®ã§ã
æ§ãã ã£ãæžãããšããã¡ã€ã³ã®ä»äºã«ã
次ã®ã¹ããŒãžãç®äžæ¯æ¥œããããããããããã粟é²ããŠãããŸãã
ä»åŸããä»äºããäžç·ããŠããã ããæ¹ãããã£ããããŸãããããã²ãé£çµ¡ãã ããã
ãããªããã§ã仿¥ããã€ããããŸã§ããã
ãšãã»ã€æ¬ã®ãªã³ã©ã€ã³è²©å£²ãå§ããŸããïŒãã²ãæå ã«ã©ããã
ãæ©ã¿çžè«ãèããŠæ¬²ãã話ããããã«äŒãããããšãææ³ãèŠæãäœãããã°ãã¡ãã®ãã©ãŒã ãããã²ã©ããã
ã¡ã³ããŒã·ãããéå¶ããŠããŸãã
ãè¶ãããã ããæ¹ã¯ãã¡ãããã©ããïŒ
ã¡ã³ããŒã·ããææ°èšäºã¯ãã¡ãïŒ
ãã®ä»ãåãåããã¯ãã¡ããŸã§ã