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🚨Scheduled Maintenance Notice - Temporary Downtime for Perpetual Futures

We would like to inform you of a scheduled maintenance window for Perpetual Futures on 25th October 2026, from 3:30 AM to 5:30 AM IST. During this period, the Perpetual Futures feature will be temporarily unavailable, which will resume automatically once the maintenance is successfully completed.

Thank you for your continued trust and support!

🚨 Delisting of MITO Token from Perpetual Futures

We wish to inform you that the MITOSIS (MITO-USDT) will be delisted from Perpetual Futures on 23rd October 2026 at 12:00 PM IST.

Important Information for Open Positions - If you currently hold open positions in these tokens on the Perpetual Futures platform, please close them before 12:00 PM IST on 23rd October 2026

Any positions left open after the deadline will be automatically closed at the prevailing market price.

Please be assured that your funds and assets remain safe and secure with us.

Thank you for your continued trust and support!

🚨 Delisting of VELODROME Token from Perpetual Futures

We wish to inform you that the Velodrome (VELODROME) will be delisted from Perpetual Futures on 28th October 2026 at 12:00 PM IST.

Important Information for Open Positions - If you currently hold open positions in these tokens on the Perpetual Futures platform, please close them before 12:00 PM IST on 28th October, 2026

Any positions left open after the deadline will be automatically closed at the prevailing market price.

Please be assured that your funds and assets remain safe and secure with us.

Thank you for your continued trust and support!

🚨 Delisting of 62 USDT Trading Pairs from Perpetual Futures

We wish to inform you that following USDT trading pairs will be delisted (due to low trading activity) from Perpetual Futures on 29th October, 2026. New order placements will be disabled for the affected pairs at 11:00 AM IST, and the pairs will be delisted at 5:30 PM IST.

View the complete list of affected pairs.

WALUSDT	AVAUSDT	RVNUSDT	AGLDUSDT	SAFEUSDT	GRTUSDT	MAGICUSDT
TURTLEUSDT	2ZUSDT	RSRUSDT	CFXUSDT	ALTUSDT	PLUMEUSDT	NMRUSDT
CELOUSDT	MINAUSDT	NEOUSDT	LPTUSDT	SANTOSUSDT	AVNTUSDT	SPELLUSDT
KITEUSDT	BANDUSDT	MITOUSDT	FLUXUSDT	REZUSDT	B2USDT	MEWUSDT
FORMUSDT	COWUSDT	ATUSDT	ARKMUSDT	BBUSDT	YBUSDT	PEOPLEUSDT
USUALUSDT	DOODUSDT	MAVIAUSDT	ENSOUSDT	LINEAUSDT	TRUSTUSDT	SNXUSDT
ZILUSDT	WCTUSDT	GASUSDT	MOODENGUSDT	SOMIUSDT	SQDUSDT	GLMUSDT
STBLUSDT	GOATUSDT	LISTAUSDT	RECALLUSDT	AUCTIONUSDT	TURBOUSDT	MOCAUSDT
BARDUSDT	CETUSUSDT	MASKUSDT	SAPIENUSDT	POLYXUSDT	VANAUSDT

Important Information for Open Positions -If you currently hold open positions or pending orders in any of the affected pairs on the Perpetual Futures platform, please close your positions or cancel your orders between 11:00 AM IST and 5:30 PM IST on 29th October, 2026, Any positions left open after the deadline will be automatically closed at the prevailing market price.

Please be assured that your funds and assets remain safe and secure with us.

Thank you for your continued trust and support!

🚨 Notice of STG Token Merge to ZRO

We would like to inform you that ZebPay will support the Stargate Finance (STG) token merge to LayerZero (ZRO).

Important Information:

Trading Update
• Trading of the STG token has been stopped as part of the token merge process.
• Trading on existing ZRO spot trading pairs will remain unaffected.

Token Swap
• All eligible STG balances will be automatically swapped to ZRO at a ratio of 1 STG = 0.08634 ZRO.
• No action is required from your end.

We assure you that your funds and assets remain secure throughout this process.

Thank you for your continued trust and support.

🚨Maintenance Notice

As part of our ongoing efforts to enhance our services and deliver an improved experience, a scheduled maintenance window has been planned.

The following features will be temporarily unavailable during this period:
• OTP on email
• Chat Bot
• Forgot PIN
• Email ID change

While the features mentioned above may not work, please note that the "Change PIN" option will continue to function as usual. We will keep you updated through our regular communication channels once all features are fully restored.

Thank you for your understanding and cooperation.

🚨Please Note:

• Please be cautious of any Phishing attempts by fake accounts claiming to be ZebPay or ZebPay employees.
• All our official email IDs will always have 'zebpay.com' as the domain name.
• We will never ask you to uninstall the app for 24 hours to get your issue resolved.

🚨 Important Update!

As part of our ongoing commitment to regulatory compliance and user safety, we strongly advise all Users to avoid engaging in transactions or interactions with wallets, platforms, or entities prohibited under law including but not limited to gambling, betting, gaming.

Please note that any activity identified as violating legal or regulatory requirements may result in account restrictions, suspension, or other necessary actions in accordance with our policies.

Users are advised to exercise due diligence and ensure that their activities remain compliant with all applicable laws.

Fields marked * are mandatory

Registered Email Address *

Registered Mobile Number *

Query Type

<div class="form-group  helpdesk_ticket_custom_field_cf_sub_query_1063393">
    <label for="helpdesk_ticket_custom_field_cf_sub_query_1063393" class=" form-label">
    	Account verification
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043001190011}"}'value="Verification Pending (ID/ Address)">
            Verification Pending (ID/ Address)
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043001190012}"}'value="Verification Rejected">
            Verification Rejected
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725155}"}'value="Unable to Upload Docs">
            Unable to Upload Docs
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725156}"}'value="Register Company/ Corporate A/c">
            Register Company/ Corporate A/c
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725157}"}'value="Register SMSF A/c">
            Register SMSF A/c
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003076302}"}'value="KYC Attempts Exhausted">
            KYC Attempts Exhausted
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003120616}"}'value="ReKYC Pending">
            ReKYC Pending
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003120617}"}'value="ReKYC Rejected">
            ReKYC Rejected
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003120618}"}'value="Unable to complete ReKYC">
            Unable to complete ReKYC
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003237087}"}'value="Verification email not received">
            Verification email not received
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_account_deactivation_deletion_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_account_deactivation_deletion_for_cx_1063393" class=" form-label">
    	Account Deactivation/ Deletion
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725238}"}'value="Not Interested in Trading">
            Not Interested in Trading
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725239}"}'value="Not Satisfied with the Service and Features">
            Not Satisfied with the Service and Features
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_account_reactivation_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_account_reactivation_for_cx_1063393" class=" form-label">
    	Account Reactivation
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725046}"}'value="Reactivate Deleted Account">
            Reactivate Deleted Account
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_article_feedback_general_feedback_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_article_feedback_general_feedback_for_cx_1063393" class=" form-label">
    	Article Feedback/ General Feedback
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725160}"}'value="Suggestions/ Feedback">
            Suggestions/ Feedback
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725161}"}'value="Feature request">
            Feature request
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_bank_verification937710_1063393">
    <label for="helpdesk_ticket_custom_field_cf_bank_verification937710_1063393" class=" form-label">
    	Bank Verification
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439323}"}'value="New Bank Account">
            New Bank Account
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439324}"}'value="Change Bank Account">
            Change Bank Account
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725067}"}'value="Bank Account Rejected">
            Bank Account Rejected
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725068}"}'value="Bank Verification Pending">
            Bank Verification Pending
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_brave_rewards_for_agents_1063393">
    <label for="helpdesk_ticket_custom_field_cf_brave_rewards_for_agents_1063393" class=" form-label">
    	Brave Rewards
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043003015059}"}'value="Features of Brave Rewards module">
            Features of Brave Rewards module
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003015060}"}'value="Unable to Connect">
            Unable to Connect
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003015061}"}'value="BAT transferred not credited">
            BAT transferred not credited
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003015062}"}'value="BAT Transaction history / Statement">
            BAT Transaction history / Statement
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_buy_sell_trade586615_1063393">
    <label for="helpdesk_ticket_custom_field_cf_buy_sell_trade586615_1063393" class=" form-label">
    	Buy/ Sell/ Trade
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439317}"}'value="Order is in Pending">
            Order is in Pending
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439318}"}'value="Money deducted but balance not reflecting">
            Money deducted but balance not reflecting
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439319}"}'value="What is a Limit Order">
            What is a Limit Order
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439320}"}'value="What is a Market Order">
            What is a Market Order
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439321}"}'value="What is a Stop Limit Order">
            What is a Stop Limit Order
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439322}"}'value="Order executed but balance not updating">
            Order executed but balance not updating
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725077}"}'value="Order not Executed">
            Order not Executed
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725078}"}'value="Unable to Cancel Order">
            Unable to Cancel Order
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725079}"}'value="What is Quick Trade">
            What is Quick Trade
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725080}"}'value="Unable to place order">
            Unable to place order
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_crypto_deposits_receiving_crypto_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_crypto_deposits_receiving_crypto_for_cx_1063393" class=" form-label">
    	Crypto Deposits/ Receiving Crypto
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725168}"}'value="Crypto Deposit not credited">
            Crypto Deposit not credited
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725169}"}'value="Air drop Status">
            Air drop Status
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_crypto_withdrawals_sending_crypto_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_crypto_withdrawals_sending_crypto_for_cx_1063393" class=" form-label">
    	Crypto Withdrawals/ Sending Crypto
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725178}"}'value="Transaction ID not generated">
            Transaction ID not generated
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725179}"}'value="Delay in Withdrawal">
            Delay in Withdrawal
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725180}"}'value="Whitelisted address">
            Whitelisted address
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003174778}"}'value="Withdrawal Disabled">
            Withdrawal Disabled
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003175616}"}'value="Opted for Instant Deposit Erroneously">
            Opted for Instant Deposit Erroneously
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003325273}"}'value="Insufficient balance error">
            Insufficient balance error
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_crypto_futures_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_crypto_futures_for_cx_1063393" class=" form-label">
    	Crypto Futures
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043003129051}"}'value="What is Funding Rate">
            What is Funding Rate
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003129052}"}'value="Unable to add funds to future wallet">
            Unable to add funds to future wallet
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003129053}"}'value="Unable to withdraw from futures wallet">
            Unable to withdraw from futures wallet
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003129054}"}'value="Unable to Place Order">
            Unable to Place Order
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003129055}"}'value="Inquiry on Margin and Margin ratio">
            Inquiry on Margin and Margin ratio
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003129056}"}'value="Inquiry on P&amp;L and Trades">
            Inquiry on P&amp;L and Trades
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_crypto_packs_for_agents685465_1063393">
    <label for="helpdesk_ticket_custom_field_cf_crypto_packs_for_agents685465_1063393" class=" form-label">
    	Crypto Packs
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002995387}"}'value="Buy/Sell/Trade">
            Buy/Sell/Trade
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002995388}"}'value="Crypto Deposit">
            Crypto Deposit
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002995389}"}'value="Crypto Withdrawal">
            Crypto Withdrawal
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002995390}"}'value="Limits">
            Limits
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002995391}"}'value="Fees">
            Fees
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002995392}"}'value="CryptoPack Features">
            CryptoPack Features
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002995393}"}'value="Tax and GST">
            Tax and GST
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_crypto_regulation_legality_tax_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_crypto_regulation_legality_tax_for_cx_1063393" class=" form-label">
    	Crypto Regulation / Legality/ Tax
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725187}"}'value="TDS Enquiry">
            TDS Enquiry
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725188}"}'value="Capital Gain Tax">
            Capital Gain Tax
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725189}"}'value="Regulations in India">
            Regulations in India
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003068945}"}'value="GST enquiry">
            GST enquiry
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003099341}"}'value="Tax Invoice Enquiry">
            Tax Invoice Enquiry
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_delisted_coin_withdrawal_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_delisted_coin_withdrawal_for_cx_1063393" class=" form-label">
    	Delisted coin withdrawal
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725196}"}'value="Request for Withdrawal">
            Request for Withdrawal
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725197}"}'value="Status of Withdrawal">
            Status of Withdrawal
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003175289}"}'value="Coin Enquiry">
            Coin Enquiry
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_fees_charges519861_1063393">
    <label for="helpdesk_ticket_custom_field_cf_fees_charges519861_1063393" class=" form-label">
    	Fees/ Charges
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439342}"}'value="Membership Fees">
            Membership Fees
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439344}"}'value="Trading / VIP Fees">
            Trading / VIP Fees
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439345}"}'value="Crypto Withdrawal Fees">
            Crypto Withdrawal Fees
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439346}"}'value="Fiat Deposit/ Withdrawal Fees">
            Fiat Deposit/ Withdrawal Fees
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725048}"}'value="Maker/ Taker/ Intraday Fee">
            Maker/ Taker/ Intraday Fee
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725049}"}'value="Free Trading Pair">
            Free Trading Pair
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_fiat_deposit_1063393">
    <label for="helpdesk_ticket_custom_field_cf_fiat_deposit_1063393" class=" form-label">
    	FIAT Deposit
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002945674}"}'value="How to deposit Fiat?">
            How to deposit Fiat?
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439299}"}'value="Money not credited">
            Money not credited
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439300}"}'value="Balance not showing">
            Balance not showing
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725099}"}'value="Unable to Deposit">
            Unable to Deposit
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725100}"}'value="Deposit from Unregistered Account">
            Deposit from Unregistered Account
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725101}"}'value="Refund Status">
            Refund Status
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003141227}"}'value="Unable to upload deposit Proof">
            Unable to upload deposit Proof
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003141228}"}'value="Request to cancel the Deposit order">
            Request to cancel the Deposit order
          </option>

</select>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_fiat_deposit_transaction_reference_number_1063393" class=" form-label">
			FIAT Deposit Transaction Reference Number
			
		</label>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_amount_1063393" class=" form-label">
			Amount
			
				<span class="fw-asterisk">*</span>
			
		</label>

<div class="form-group  helpdesk_ticket_custom_field_cf_fiat_withdrawal414771_1063393">
    <label for="helpdesk_ticket_custom_field_cf_fiat_withdrawal414771_1063393" class=" form-label">
    	FIAT Withdrawal
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439301}"}'value="Cannot place withdrawal order">
            Cannot place withdrawal order
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439302}"}'value="Money not reflecting in bank account">
            Money not reflecting in bank account
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725088}"}'value="Withdrawal not Received">
            Withdrawal not Received
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725089}"}'value="Unable to Withdraw">
            Unable to Withdraw
          </option>

</select>

<div class="form-group ">
	
		<label for="helpdesk_ticket_custom_field_cf_withdrawal_order_number_1063393" class=" form-label">
			Withdrawal Order Number
			
		</label>

<div class="form-group  helpdesk_ticket_custom_field_cf_grievance_redressal438137_1063393">
    <label for="helpdesk_ticket_custom_field_cf_grievance_redressal438137_1063393" class=" form-label">
    	What is your grievance?
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439331}"}'value="Incorrect Resolution Given">
            Incorrect Resolution Given
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439332}"}'value="Delay in Resolution">
            Delay in Resolution
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439333}"}'value="Unprofessional Response received">
            Unprofessional Response received
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_limits_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_limits_for_cx_1063393" class=" form-label">
    	Limits
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725130}"}'value="Increase Crypto Withdrawal Limits (fees applicable)">
            Increase Crypto Withdrawal Limits (fees applicable)
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725131}"}'value="Enquiry about Limits">
            Enquiry about Limits
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_login_issues715371_1063393">
    <label for="helpdesk_ticket_custom_field_cf_login_issues715371_1063393" class=" form-label">
    	Login issues
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439348}"}'value="Forgot My PIN">
            Forgot My PIN
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439349}"}'value="Unable to reset PIN">
            Unable to reset PIN
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439350}"}'value="Account Restricted">
            Account Restricted
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725137}"}'value="SMS not received">
            SMS not received
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725138}"}'value="Reset link Not recieved">
            Reset link Not recieved
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725139}"}'value="Multiple / Wrong PIN attempt">
            Multiple / Wrong PIN attempt
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725140}"}'value="Unable to Login">
            Unable to Login
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725141}"}'value="Pin reset link not working">
            Pin reset link not working
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_mobile_device_1063393">
    <label for="helpdesk_ticket_custom_field_cf_mobile_device_1063393" class=" form-label">
    	Mobile Name
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043003212645}"}'value="iOS">
            iOS
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003212646}"}'value="Android">
            Android
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_lost_mobile_block_account_1063393">
    <label for="helpdesk_ticket_custom_field_cf_lost_mobile_block_account_1063393" class=" form-label">
    	Lost mobile/ Block Account
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439334}"}'value="Mobile Number change">
            Mobile Number change
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439335}"}'value="Report Lost Mobile">
            Report Lost Mobile
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439336}"}'value="Hacked/ Compromised a/c">
            Hacked/ Compromised a/c
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439337}"}'value="Temporary block on a/c">
            Temporary block on a/c
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725122}"}'value="Not having access of mobile">
            Not having access of mobile
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725123}"}'value="Recovered Registered Mobile Number">
            Recovered Registered Mobile Number
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_nominee54168_1063393">
    <label for="helpdesk_ticket_custom_field_cf_nominee54168_1063393" class=" form-label">
    	Nominee
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439338}"}'value="Add a nominee">
            Add a nominee
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439339}"}'value="Edit/ Change nominee">
            Edit/ Change nominee
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439340}"}'value="Delete nominee">
            Delete nominee
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439341}"}'value="Nominee not reflecting in app">
            Nominee not reflecting in app
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003203702}"}'value="Balance Withdrawal Due to Life Event">
            Balance Withdrawal Due to Life Event
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_otp_issues_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_otp_issues_for_cx_1063393" class=" form-label">
    	OTP Issues
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725216}"}'value="Crypto withdrawal OTP">
            Crypto withdrawal OTP
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725217}"}'value="Registration">
            Registration
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_pin_issues116574_1063393">
    <label for="helpdesk_ticket_custom_field_cf_pin_issues116574_1063393" class=" form-label">
    	Device Name
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043003212647}"}'value="iOS">
            iOS
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003212648}"}'value="Android">
            Android
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_quick_trade_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_quick_trade_for_cx_1063393" class=" form-label">
    	Quick Trade
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043003127439}"}'value="Money deducted but balance not reflecting">
            Money deducted but balance not reflecting
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003127440}"}'value="Order executed but balance not reflecting">
            Order executed but balance not reflecting
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003127441}"}'value="Limit order not executed">
            Limit order not executed
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003127442}"}'value="Market order not executed">
            Market order not executed
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003127443}"}'value="Unable to place order">
            Unable to place order
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003127444}"}'value="Unable to cancel order">
            Unable to cancel order
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_app_issues_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_app_issues_for_cx_1063393" class=" form-label">
    	Server Error/  Lagging/ Slowness/ App Issues
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002725220}"}'value="Portfolio balance not updated">
            Portfolio balance not updated
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725221}"}'value="Rates not updated">
            Rates not updated
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725222}"}'value="App slowness">
            App slowness
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725223}"}'value="App crashing">
            App crashing
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725224}"}'value="Chart not loading">
            Chart not loading
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725225}"}'value="Other app issues">
            Other app issues
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_security_at_zebpay170860_1063393">
    <label for="helpdesk_ticket_custom_field_cf_security_at_zebpay170860_1063393" class=" form-label">
    	Security at ZebPay
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439351}"}'value="How Secure are my Coins?">
            How Secure are my Coins?
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439352}"}'value="Security Practises followed">
            Security Practises followed
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439353}"}'value="Report Phishing / Scams">
            Report Phishing / Scams
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_token_listing_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_token_listing_for_cx_1063393" class=" form-label">
    	Token Listing
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002798260}"}'value="Listing Request from Promoter">
            Listing Request from Promoter
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002798261}"}'value="Listing Enquiry for New Token">
            Listing Enquiry for New Token
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_transaction_history_account_statement645010_1063393">
    <label for="helpdesk_ticket_custom_field_cf_transaction_history_account_statement645010_1063393" class=" form-label">
    	Transaction History/ Account Statement
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043002439328}"}'value="Statement not received via email">
            Statement not received via email
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439329}"}'value="Not receiving daily trade statement">
            Not receiving daily trade statement
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002439330}"}'value="Statement is blank">
            Statement is blank
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725055}"}'value="Tax Invoice">
            Tax Invoice
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725056}"}'value="TDS Certificate">
            TDS Certificate
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043002725057}"}'value="Account / Trade Statement">
            Account / Trade Statement
          </option>

</select>

<div class="form-group  helpdesk_ticket_custom_field_cf_lost_mobile_for_cx_1063393">
    <label for="helpdesk_ticket_custom_field_cf_lost_mobile_for_cx_1063393" class=" form-label">
    	Lost Mobile
	  	
	  		<span class="fw-asterisk" aria-hidden="true">*</span>
	  	
    </label>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043003141203}"}'value="Mobile Number change">
            Mobile Number change
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003141204}"}'value="Report Lost Mobile">
            Report Lost Mobile
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003141205}"}'value="Hacked/ Compromised a/c">
            Hacked/ Compromised a/c
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003141206}"}'value="Block my account">
            Block my account
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003141207}"}'value="Not having access of mobile">
            Not having access of mobile
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003141208}"}'value="Recovered Registered Mobile Number">
            Recovered Registered Mobile Number
          </option>

</select>

<option value>Choose...</option>

<option  data-custom-properties='{"id": "{"data-id" => 2043003358816}"}'value="What is SIP?">
            What is SIP?
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003358817}"}'value="Applicable Fee on SIP">
            Applicable Fee on SIP
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003358818}"}'value="How can I track my SIP performance?">
            How can I track my SIP performance?
          </option>
       
          <option  data-custom-properties='{"id": "{"data-id" => 2043003358819}"}'value="Suggestion(s) on SIP">
            Suggestion(s) on SIP
          </option>

</select>

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