Freshservice Workday

Freshservice + Workday Integrations, Built by an AI Agent

Put Freshservice + Workday to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Freshservice and Workday below — describe the exact one you want above and the Agent builds it on demand.

Freshservice + Workday When a new candidate is added in Workday, create an onboarding ticket in Freshservice. See details
Generate developer onboarding tasks for new hires When a new employee is hired in Workday, automatically create an issue in Freshservice to provision development environments and repository access. See details
Record product deployment achievements on employee profiles When a deployment is tracked in Freshservice, automatically update the employee record in Workday to keep a history of completed project milestones. See details
Rebalance sprint workloads when time-off is requested When a time-off request is submitted in Workday, automatically create an issue in Freshservice so team leads can reassign active technical tasks. See details

Browse the full workflow library →

Looking to achieve something else with Freshservice and Workday?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Freshservice and Workday

Everything Freshservice and Workday can do inside a workflow — the triggers that start one and the actions that run when it fires.

Freshservice Explore Freshservice →

An IT service management software that manages ticketing, asset inventory, server health, and system monitoring.

Triggers
New Ticket

Triggers when there is a new ticket is created in Freshservice.

New User

Triggers when a new User is created.

Updated Ticket

Triggers when a Ticket is updated.

Update User

Triggers when a user is updated.

Actions
Add Notes to a Ticket

Add Private or Public notes to a Freshservice Support Ticket.

Create Ticket

Create a ticket in Freshservice for your domain.

Create Requester

Allows you to create a Requester in Freshservice for your support domain.

Request Ticket Approval

Creates a ticket approval request

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Workday Explore Workday →

An enterprise cloud platform offering human capital management, payroll, workforce planning, and financial management tools.

Triggers
Business Process Event Completed

Triggers when a business process event has been successfully completed.

Employee Terminated

Triggers when an employee is terminated.

Expense Report Submitted

Triggers when an expense report is submitted.

Leave Request Submitted

Triggers when a leave request is submitted for one of your direct reports.

New Supplier

Triggers when a new supplier is added.

New Candidate

Triggers when a candidate appears in a recruiting data source, optionally scoped to a single job requisition. Built for scheduled pipeline reporting.

Actions
Approve Task

Approves a task/business process event step that is awaiting approval.

Change Job

Changes an employee's job details.

Contract Contingent Worker

Contracts an existing pre-hire or applicant into a contingent worker position. Uses the Contract Contingent Worker business process.

Create Job Requisition

Creates a new job requisition.

Hire Employee

Hires a new or existing pre-hire as an employee. Uses the Hire Employee business process.

Create Position

Creates a new position opening for a supervisory organization.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Freshservice + Workday

Is there a pre-built Freshservice + Workday automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Freshservice and Workday's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Freshservice or Workday connector?

No. The Agent works whether or not Freshservice or Workday already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the main benefits of linking developer tools with HRIS platforms?

Connecting Freshservice with Workday automates engineering onboarding workflows, syncs employee status changes, and adjusts task distribution when team members take time off.

How does the integration handle team offboarding?

When an employee termination is recorded in Workday, an issue can automatically be created in Freshservice for team leads to reassign active development items.

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