2Chat iClosed

2Chat + iClosed Integrations, Built by an AI Agent

Put 2Chat + iClosed to work with AI and enterprise-grade automation

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See the kind of workflows teams build with 2Chat and iClosed below — describe the exact one you want above and the Agent builds it on demand.

2Chat + iClosed When a call is rescheduled in iClosed, send a WhatsApp message via 2Chat. See details
Send text confirmation for new client appointments When a customer makes a new booking in iClosed, automatically send a personalized SMS confirmation from 2Chat to reduce no-shows. See details
Create customer profiles from incoming phone calls When a new call or text arrives in 2Chat, automatically create or update a customer record in iClosed so scheduling details are ready to go. See details
Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in iClosed, send an automated text message from 2Chat so the client is immediately updated. See details

Browse the full workflow library →

Looking to achieve something else with 2Chat and iClosed?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 2Chat and iClosed

Everything 2Chat and iClosed can do inside a workflow — the triggers that start one and the actions that run when it fires.

2Chat Explore 2Chat →

2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.

Triggers
Incoming Call Completed

Triggers when an incoming phone call is completed (answered or missed).

Outgoing Call Completed

Triggers when an outgoing phone call is completed (answered or canceled).

Call Status Update

Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

WhatsApp Call Received

Triggers when a new WhatsApp call is received on your connected number.

New WhatsApp Message

Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

WhatsApp Business API Message Received

Triggers when a WhatsApp message is received on your 2Chat connected number.

Actions
Create Contact

Creates a Contact in 2Chat

WhatsApp Business API Conversation Window

Check if the conversation Window is opened.

Send a WhatsApp Business API Text Message

Send a text message to a WhatsApp-enabled phone number

Send a WhatsApp Business API Template Message

Send a template message to a WhatsApp-enabled phone number

Add WhatsApp Business Collection

Adds a New Collection to your WhatsApp Business Catalog

Add WhatsApp Business Product

Adds a Product to a WhatsApp Business Catalog

iClosed Explore iClosed →

iClosed is a sales appointment scheduling tool designed to streamline meeting bookings, lower show-up rates, and manage remote sales calendars.

Triggers
Contact Custom Field Updated

Triggers when a contact custom field is updated in iClosed.

Setter Owner Assigned

Triggers when a setter owner is assigned to a contact

Call Cancelled

Triggers when a call is cancelled by an Invitee or by a Closer.

Call Outcome

Triggers when an outcome of a call is added in iClosed.

Call Rescheduled

Triggers when an upcoming call is rescheduled to a new date.

Contact by Status

Triggers when contact status is changed on every step of it's scheduler journey

Actions
Add Call Outcome

Action for add call outcome in iClosed.

Update Contact Custom Field

Action for updating contact custom field answer in iClosed

Assign Setter Owner

Action for assigning Setter owner in Global Data - Appointment Settings.

Cancel Call

Action for cancelling a call in iClosed.

Create Contact

Create a contact in iClosed app

Create Note

Create a note in iClosed app.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about 2Chat + iClosed

Is there a pre-built 2Chat + iClosed automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 2Chat and iClosed's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 2Chat or iClosed connector?

No. The Agent works whether or not 2Chat or iClosed already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in iClosed, an automated SMS notification can be sent via 2Chat instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in 2Chat creates or updates a customer record in iClosed to follow up and schedule a call back.

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