Everything here is self-service.
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Refunds & Billing
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Get a Refund on a Recent Purchase
Available for 30 days after any charge. A renewal can be refunded until 30 days after the renewed period starts.
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Manage Subscription and Renewal
Switch automatic renewal on or off, or update your payment method.
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Fix Details on an Invoice
Edit the company name or address and re-download the PDF (last 12 months).
Your Account & Data
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Change Your Account Email
Your subscription, translation words, and data stay the same.
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Manage Email Preferences / Unsubscribe
News and offers on or off. Billing and security emails always send.
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Manage Team Members
Invite people, change their role, or remove them (agency / multi-site accounts).
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Delete Your Account & Data
Permanent, per GDPR. Past invoices are kept as legally required.
None of the Above Fits?
If your account question isn't covered here, ask our support team and we'll get back to you. For technical questions about using WPML on your site, open a support question.
